Work/Health Balance: Tips for a Fit Office

Create a culture of wellness in the workplace

It is surprising to think now that the concept of work/health balance in the workplace is a 21st-century one. It seems self-evident these days that work environments should be geared toward maintaining the health of its staff. There are still some companies that consider healthy office initiatives as perks to be cut in lean times, instead of means to a more productive end.

work/health balance boosts productivityWhether you’re part of a small business or Fortune 500 company, you can contribute to a culture of wellness in your workplace. It needn’t involve rustling a tribe of yoga-friendly goats or trying to organize team triathlons. Fundamental changes can be made incrementally.

SIMPLE EDUCATION

You don’t have to have the title of Wellness Director in your organization to help share basic fitness tips. Many of our friends-in-wellness, whether they’re part of the International Association of Administrative Professionals or Human Resource professionals, have success with passing along simple e-mails or putting up informational flyers. These can be infographics about nutrition, or shared articles on exercises that can be done in the workplace.

Another effective method is to start a private social media group, where those interested in the concept of work/health balance can share ideas. Whether it’s recipes that can be prepared in a company kitchen, or simple breathing exercises while working at a desk, using the “hive mind” to gather ideas to forward along to colleagues is ultimately rewarding for the company’s bottom line.

The information doesn’t need to be conveyed in an evangelical method – if one is told, in effect, “you’re doing it all wrong” by a work colleague, the message will be lost.  At the end of the day, the enthusiasm you feel from your own success in adopting work/health habits will persuade others to join in.

HEALTHY ALTERNATIVES

Many studies have documented the correlation between healthy eating and happiness. The concept of “healthy alternatives” can extend far beyond nutritious snacks. Ergonomic office furniture, comfortable work environments, and inclusivity are all fundamental shifts in corporate culture. The money spent to paint an office interior so that it becomes an inviting place to work can imbue employees with a sense of physical and emotional well-being.

THE RIGHT METRICS

Many companies have soured on the phrase “wellness initiatives” because they feel they were promised a bill of goods they never received: a staff with fewer sick days and lower insurance costs. The assumption was that if the company paid for gym memberships or flu shots, all would quite literally be well. So it’s important that when we think of a work/health balance, we understand the goals. Increased productivity and improved office culture are goals worth pursuing!

WORK/HEALTH BALANCE 

 

Does Kenneth, in Accounts Payable, get his reports done with greater accuracy now work/health balance boosts productivitythat he has fresh fruit to snack on, a more comfortable work environment, and is taking part in some fitness challenges with his team members? Now that Audrey in Marketing has a “Wellness Room” for twenty minutes of personal time in the afternoon, is she more productive the rest of the day?  

Quite simply, the link is this: a workplace environment conducive to the physical and mental well-being of the staff creates a positive atmosphere. Employees are willing to work longer and with greater efficiency, because they become task-oriented instead of “watching the clock.” The real key is to see the long-term benefits of incremental nudges.

Lessons from the Farm

The Agricultural Approach to Small Business Management.

This article was originally published on the D Magazine website on 2019.05.30.

Anyone who works for a small business knows they must be prepared to wear many hats, sometimes in unison. As the Operations Wiseapple for ORCHARD At The OFFICE, I am at times required to take charge of logistics, customer service, marketing, vendor management, and accounts receivable – all in the same phone call.

Much of the practical experience I can share in business management I’ve gleaned from those who operate the original small business: the farmers throughout the world. Whether it’s “sixty acres up on the Caprock” James McMurtry sang of or a massive, county-sized ranch near the Rio Grande, there are certain basic principles a successful agrarian must adhere to. I have found that adhering to those principles has helped shape our success and make ORCHARD At The OFFICE the largest office fruit delivery service in Texas.

Here are some of the basic principles I can share:

KNOW THE “SHELF LIFE”

In our business, we deal with fresh fruit: bananas, clementines, JAZZ apples, avocados and more. Fresh fruit is, of course, perishable. It’s not going to maintain its freshness, or indeed the ability to be eaten, beyond a few days. This means our business processes are geared around purchase and distribution of fruit within the parameters of perishability – which means we can only be as “flexible” as our product allows.

This idea has broad applicability. A wedding photographer has a very specific window – the actual event – in which they absolutely must get their work done, regardless of time allotted for pre- and post-production. A restauranteur must keep careful track of the ingredients that comprise the items on their menu. “Use It or Lose It” – this is the understanding that nature creates deadlines. As a result…

NO EXCUSES

When the cotton is ready, it doesn’t care if the harvester is broken down, or if the farm is shorthanded or the landowner doesn’t really feel like “adulting”. Either the work gets done or the crop gets lost, which means a successful farmer, even one bereft of mechanical acumen or a line of credit, must devise creative solutions on the spot.

I cannot overstate how important this principle has been in practical application. Whether it’s being aroused from a lethargic moment with the thought of “those bananas need delivered by tomorrow!” or taking the time to work out how to get fruit delivered to Fort Worth in a timely fashion, it has helped me immensely to picture a farmer with a broken tractor part, looking at a field demanding urgent attention, and think “I’d better come up with something”. Necessity truly is the mother of invention and creative problem-solving is a source of self-confidence at any age.

YOU CAN’T FORCE THE CORN.

Genetic modification notwithstanding, crops will grow at their own pace. All the self-will, teeth-clenched determination, or plucky “can-do” attitude on earth won’t turn an apple seed into an apple tree overnight.

A billion dollars in funding will not turn a first-time entrepreneur into a success without a commensurate amount of experience.

As someone involved in marketing, I must always remember that no matter how determined I am to grow the business, I cannot convince, force, manipulate or cajole a person into eating more fresh fruit than they’re hungry for. When I remember that, instead of trying to squeeze water from a stone, I can focus my energy on spreading the word – in our case, Workplace Wellness Through Fresh Fruit. People who run businesses in the service industry understand: a person only wants so many haircuts, or guitar lessons, or high-bandwidth multi-channel digital receivers. Give your customers as much as they want, but don’t spend 50% of your time trying to get another 5% out of them…because you can’t force the corn. It will be ready in its own time.

MEMORIES OF THE ELEPHANT AND THE GOLDFISH

This could be as accurately described as needing the memory of the football coach and the kicker, or a hundred other analogies. Simply put, the idea is this: learn the long-term patterns and see trial-and-error as your most valuable instructor…but put mistakes immediately out of mind rather than dwell on them.

Fruit basket in rural areaThe hospitality industry has been known for being on the leading edge of the former for decades. Since the early 1980s, some hotel chains have been maintaining records of guest preferences, so that when that person checks into a hotel in Albany, there’s already an extra comforter and two hand towels in their room because that’s what they requested last time in Albuquerque. Medical and automotive centers will send out reminders of when service appointments might be made. Identifying patterns beyond the day-to-day, and taking action on them, requires the memory of an elephant.

SUGGESTED READING: "PROVIDING SUPERIOR CUSTOMER SERVICE"

Yet at the same time, the operator of a lawn service may mess up on a hedge trimming. If they decide that they “suck at life” and need to go home and nurse their self-pity with large quantities of wine, they won’t operate a lawn service very long. They need to accept responsibility, make appropriate amends with the property owner immediately – and move on. Self-doubt will sabotage their ability to be effective with their other jobs, so they need the memory of a goldfish. The moment has passed; focus on the present.

While I could enumerate other examples, I don’t want to run the risk of drifting into Poor Richard’s territory. There is no doubt operating a small business in any sector is demanding, difficult, and not for the faint of heart. However, the rewards that come with it – the fruits of our labor – are as enjoyable as an apple orchard…and we are proud to put agrarian effort into bringing that orchard to your office.

ORCHARD At The OFFICE can be contacted at 972.295.9091 or at getfruit@orchardattheoffice.com

Singleness of Purpose

specialize in office fruit deliveryIt is very easy for me to explain my job.

“We deliver fresh fruit to offices,” I say when asked by friends and family about ORCHARD At The OFFICE. The key to our success, the idea which has made us the largest office fruit delivery service in Texas since our 2010 inception, is that we focus on doing one thing in a manner that exceeds expectations. We provide fresh fruit for offices. Do we also provide pretzels, coffee, nuts? No. Fresh fruit is what we do and it’s all we do – so we do it better than anyone else.

This idea is, of course, not without precedent: most businesses start off in a particular niche, and many flourish if they can function at an expert level. In fact, one of the main perils of business is to stagger off into “similar territory”, only to find the Core Competency they’d identified requires a bit more effort than they’d imagined.

An example with local ties: a restaurant franchise built around a single food item – chicken fingers – might leave Shark Tank bigwigs rolling their eyes. Yet Raising Cane’s has taken this business model of a simplified menu and parlayed it into a billion-dollar concept with over 400 locations and three headquarters (including one in Plano). That’s right: two guys had a billion-dollar idea involving serving, not chicken, but a very specific cut of chicken. Doing one thing well can pay off.

ORCHARD At The OFFICE, while not in the “three comma club” (yet!), has also learned there are details involved in supplying fresh fruit to hundreds of offices throughout Texas that one can’t merely bluff their way through by chucking cheap (or imperfect) produce at. For instance, a company that provides vending services including all manner of snacks and beverages to businesses is liable to think “well, we’re in the building anyway – we may as well sell bananas and apples”, not realizing there are basic quality, perishability, and presentation issues that are going to be problematic. Many times we’ve heard from the unfortunate office which got locked into a contract with such a service provider, only to receive mealy, cafeteria-grade Red Delicious apples instead of crisp and flavorful JAZZ, and by the time the employee dissatisfaction with the low-grade bananas becomes apparent, the kitchen area is starting to see a small swarm of fruit flies, ironically infesting the area where the offending vendor proffers their other snacks.

We source the best possible produce and prices that will match our customer’s bottom line, and we’re glad to make accommodations for display, order customization, and payment terms. One of the reasons we decided from the start to never lock our clients into contracts is that we firmly believe fresh fruit sells itself. Superior customer service is only possible if one truly cares, and at ORCHARD At The OFFICE, we’ve found the best way to care is to try to be one thing to all businesses.

If you have an office anywhere in the Dallas/Fort Worth area, whether it’s a staff of five to five thousand, we’ve got a package that’s right for you. Feel free to check out our newly-revamped webpage, https://orchardattheoffice.com , and get signed up for the best fruit delivery near you! We’ll talk to you soon, and we thank you for the opportunity to be of service.

DBJ Healthiest Employers Event

Happy office workers

A misty Thursday morning provided a healthy contrast to the burst of color we brought to the Hyatt Regency Dallas.

Despite low-hanging clouds, our spirits were high on Thursday, March 10, 2016, as we pulled into the loading dock of the Hyatt Regency Dallas.  The Jeep was laden with a delectable display of fresh fruit. It was the morning of the Dallas Business Journal’s “Healthiest Employers in North Texas 2016”, an annual event for those invested in corporate wellness. Companies can mingle and display their wares before a luncheon awarding the businesses that have gone to the greatest lengths to champion the cause of office fitness.

As we got to our display table,  Chief Banana, Kevin Long, worked with Michelle to arrange our assortment of edible delights as I surveyed the scene.

Michelle, Kevin, and Chris give the thumbs up to happy, healthy office fruit delivery in Dallas!
Michelle, Kevin, and Chris give the thumbs up to happy, healthy office fruit delivery in Dallas!

SETTING THE TABLE

Prior to founding ORCHARD At The OFFICE, Kevin was a creative director with a background in graphic design. While Michelle works for us in the day, her career is that of hair and makeup artist of the highest caliber. As they arranged wooden bowls piled high with our finest offerings, their eyes were sharply attuned to the slightest artistic detail. I reviewed our marketing materials and started the process of networking with future friends and partners in healthy living. Knowing that we would be debuting our organic options at this event, I wanted to make sure that I had my own talking points in order.

FRUIT SELLS ITSELF

As the Marketing Wiseapple, I sometimes feel I have the easiest job in the organization. One needn’t work overly hard to sell fresh fruit at people. Indeed, it sells itself. “Would you like a banana?” “Yes, please!” Office fruit delivery is a great idea that works. However, not just anyone can do it. It takes expertise to seek out top quality produce, deliver it in a timely manner in attractive and eco-friendly packaging, and provide top-notch customer service.

Winners are announced over lunch for the Dallas Business Journal’s 2016 Healthiest Employers in North Texas.

AND THE WINNERS ARE…

The actual lunch was a lovely, if somewhat muted affair.  As one by one the top 40 employers were counted down, recipients came forward to receive a trophy of engraved crystal. ORCHARD At The OFFICE found itself applauding quite a bit as nearly half the award recipients currently subscribe to our office fruit delivery service! Winners represented a healthy cross-section of Dallas industries, from hospitals and healthcare to commercial real estate. (I won’t spoil the surprise by listing the winners here, but you can read the Dallas Business Journal article here.)

Michelle and Linda, one of our most enthusiastic customers, take a moment to chat.

What gives us the opportunity to provide our service to so many of these organizations? To me, the keyword is personalization. As a service provider, we want to be as unobtrusive as possible, like an efficient waiter at your favorite restaurant. However, we pride ourselves in making sure that there’s a personal connection with our friends. People like knowing that if you send an e-mail to getfruit@orchardattheoffice.com, it will be read promptly. For us, “customer care” is neither a slogan nor a platitude; it is a commitment and a promise.

UNTIL NEXT YEAR

As the event drew to a close, we took the opportunity to express our gratitude to those in attendance and those who made such a nice event possible. We’d like to do so here again by congratulating the awardees and thanking the Dallas Business Journal for hosting. We look forward to seeing you all at next year’s event, and in the meantime, we encourage all of you to LIVE WELL!

LIVE WELL!

Fresh Fruit Delivery Makes A Happier Office

Fresh fruit delivery is a simple way to achieve a happier, healthier office. As Ron Friedman says in the October 2014 Harvard Business Journal: “If you’re serious about achieving top workplace performance, making intelligent decisions about food is essential.” He goes on to cite a study published in the July 2014 British Journal of Health Psychology that states: “fruit and vegetable consumption predicted greater eudaemonic well-being, curiosity, and creativity at the between and within-person levels.”

Despite the complex wording, the message here is simple. A company that is committedhappier healthier office to wellness and worker happiness can easily provide healthy snack alternatives for its staff.  Setting up fresh fruit delivery from ORCHARD At The OFFICE produces results that are immediate and tangible. Employees are happier and healthier. It’s that straightforward!

Providing Healthy Incentives

There are a variety of tools available to Metroplex business looking to literally trim the fat. In its worksite wellness manual, the Texas Department of State Health Services lists a variety of measures that companies can take to improve the fitness of their workforce. Among the most achievable on the list is “healthy food.” Cathy Ross, facilities manager for ORIX, saw fresh fruit delivery from ORCHARD At The OFFICE as the ideal means to achieve this. Ms. Ross says, “We wanted to provide a healthy incentive for our employees, instead of deferring to the vending machines.”

The ORCHARD At The OFFICE concept is simple and companies of any size can visit the website to get started. “In my experience, wellness sells itself,” says Kevin Long, the Chief Banana. “We provide the means to make it easier for everyone. People love fresh fruit, and it’s wonderful to see how excited people get when we show up with a basket.”

Happier, Healthier Workers

Their customers can attest to the satisfaction. “ORCHARD At The OFFICE has been a huge success! The employees appreciate the fresh fruit,” says Tammie Hufstettler, who made fresh fruit delivery a part of their corporate wellness initiative last year. Cathy Ross concurs. “There is usually a line to get to the fruit as it is amazingly fresh, and the selection is wonderful.”

happier healthier office

To join the happy, healthy office movement in the Dallas / Fort Worth Metroplex or Greater Houston, visit the ORCHARD At The OFFICE website or call 972-295-9091.